8 posts tagged “Maximo Assistant”
IBM framed MAS 9.2 around asset-first AI and agentic workflows. This is an evidence-tiered assessment of what that actually means — the agentic Maximo Assistant, the Maximo MCP server, AI-generated insights with confidence scores, RAG lease extraction, watsonx Orchestrate in Maximo IT, and AI Service AppPoint tracking — separating what product documentation confirms from what only the announcement claims.
Venkat AchantaAug 12, 2026Part 5 of 7
Generative AI is a governance conversation before it is a technology one. The data-residency decision baked into SaaS-versus-on-premises watsonx.ai, the human-in-the-loop controls (confidence scores and accept/modify/reject) that keep the AI a recommender not a decider, the feedback loop as a governed data process, and the AppPoints licensing that gates who gets access — with a go-live governance checklist.
When something is broken and the technician doesn't know why, this is where the Maximo Assistant earns its keep. How step-by-step troubleshooting guidance walks from symptom to likely cause, how AI failure-code identification recommends failure class, problem, cause, and remedy codes, how Visual Inspection folds in visual diagnosis, and how PM optimization recommends which preventive work to cut, tighten, or extend.
Venkat Achanta
What the Maximo Assistant actually is, the IBM watsonx.ai foundation models that power it, and the Maximo AI Service that connects the two. A grounded introduction to generative AI in MAS 9 — including an honest map of what it does and, just as importantly, what it does not do.
Venkat Achanta
The feature people mean when they say 'AI in Maximo.' How the Maximo Assistant drafts a work order from a plain-English description, replaces filter queries with natural-language asset search, and recommends field values — priority, work type, failure codes, craft — each with a confidence score you can accept, modify, or reject.
Venkat Achanta
A grounded six-part series on the Maximo Assistant and AI Assist in MAS 9 — the watsonx.ai foundation, natural-language work guidance, SME collaboration and knowledge capture, guided troubleshooting, the AI Service deployment path, and the governance, data-privacy, and AppPoints decisions that gate it. Written for teams who want to know what generative AI in Maximo actually does, and what it does not.
Venkat Achanta
Your best fixes live in your veterans' heads and in long-description fields nobody reads. Here's how the Maximo Assistant surfaces them — knowledge base search across manuals, SOPs, and repair narratives; similar-record detection that transfers knowledge from experienced staff to new staff; and remote technician assistance that connects the field to subject-matter experts.
Venkat Achanta
A practitioner's deep dive into the generative AI built directly into Maximo Manage — Work Order Intelligence (9.0), the Maximo Assistant (9.1, expanded in 9.2), and the AI Configuration application — and how it differs from the standalone Health, Monitor, Predict, and Visual Inspection suites.
