Industry Solutions: Aviation, Transportation, Utilities, Oil & Gas, Nuclear & Civil Infrastructure

Who this is for: Maximo administrators, project managers, and technical architects evaluating which MAS 9 Industry Solutions apply to their organization, understanding the regulatory compliance capabilities each solution provides, and calculating the AppPoints impact of deploying industry-specific functionality on top of base Manage.

Estimated read time: 10 minutes

The Problem Industry Solutions Solve

Base Maximo Manage is a general-purpose work management platform. It handles work orders, preventive maintenance, inventory, purchasing, and asset lifecycle management for any industry. But "any industry" is not the same as "your industry."

If you operate aircraft, you do not just create work orders. You track MSG-3 maintenance programs, comply with Airworthiness Directives from the FAA and EASA, trace every serialized part through its entire lifecycle, and maintain a Technical Log that regulatory auditors can review at any time. Base Manage does not do that.

If you operate a nuclear power plant, you do not just schedule PMs. You model Limiting Conditions for Operation from your Technical Specifications, track surveillance testing with grace periods down to the hour, manage nuclear safety clearances, and demonstrate compliance with 10 CFR 50.65 (the Maintenance Rule). Base Manage does not do that either.

Industry Solutions are specialized Maximo modules that extend Manage with the domain-specific data structures, workflows, regulatory tracking, and reporting that your industry requires. They are not cosmetic customizations. They are deep functional extensions that have been developed over decades in partnership with organizations that actually operate in those industries.

There are six Industry Solutions in MAS 9. All require Premium-tier AppPoints. All retain their core functionality from 7.6 while gaining Carbon Design System UI modernization, REST API integration, and Maximo Mobile support.

Aviation: MSG-3 Programs, Airworthiness Directives & Serialized Parts

Who Needs This

Aircraft operators, MROs (Maintenance, Repair & Overhaul organizations), and defense organizations that maintain fixed-wing aircraft, rotorcraft, or military platforms. If you answer to the FAA, EASA, or any civil aviation authority, this is your solution.

What It Provides

Maximo for Aviation is not a standalone product. It includes ACM (Asset Configuration Manager / Complex Assets), Service Provider, and aviation-specific modules. This is the most functionally comprehensive Industry Solution after Nuclear.

Feature — What It Does

MSG-3 Maintenance Programs — Define, manage, and track Maintenance Steering Group programs. MSG-3 is the industry standard methodology for developing scheduled maintenance tasks. Maximo maps each MSG-3 task to work orders, tracks intervals (flight hours, cycles, calendar), and generates due items based on actual aircraft utilization.

Airworthiness Directives — Track AD compliance across your entire fleet. When the FAA or EASA issues an AD, you create it once in Maximo and it cascades to every affected aircraft based on type, model, series, and configuration. Compliance status, terminating actions, and recurring inspections are all tracked.

Service Bulletins — Manage manufacturer SBs with compliance tracking. Service Bulletins from Boeing, Airbus, engine OEMs, and component manufacturers each have evaluation, effectivity, and compliance workflows. Maximo links SBs to the specific aircraft and components they affect.

Flight Log Book — Digital flight and ground crew data entry. Replaces paper flight logs with structured data capture — flight hours, cycles, engine starts, defects noted by flight crew, and deferred items.

Technical Log — Centralized operational lifecycle recording per aircraft. The Tech Log is the living record of an aircraft's operational status — defects, deferrals, maintenance actions, configuration changes, and return-to-service entries.

Configuration Management — As-designed vs. as-built tracking for every component. This is ACM at its core — knowing exactly what is installed on each aircraft at any point in time, down to the part number, serial number, modification status, and effectivity.

Progressive Inspections — Schedule and track progressive inspection programs as an alternative to block inspections. Instead of grounding an aircraft for a complete A-check or C-check, progressive programs distribute inspection tasks across multiple shorter visits. Maximo tracks which tasks are due, which are complete, and which are deferred.

Maintenance Task Library — Operator maintenance programs with task details. Your engineering team defines the master task library — each task with its interval, applicability, reference documents, skill requirements, and estimated duration. Work packages are built from this library.

Customer Agreements — MRO contract management with terms and pricing. If you are an MRO, this manages your customer contracts — scope of work, pricing, warranty terms, turn-around-time commitments, and billing.

Parts Traceability — Complete serialized parts lifecycle tracking. Every life-limited part, every on-condition component, every time-controlled item is tracked from receipt through installation, removal, overhaul, and return to serviceable stock. Back-to-birth traceability is a regulatory requirement, and this is how you achieve it.

Regulatory Framework Support

Framework — What Maximo Supports

FAA — Airworthiness Directive tracking, airworthiness compliance documentation, Part 121/135 maintenance program requirements

EASA — European regulatory compliance including Continuing Airworthiness Management Organization (CAMO) requirements

MSG-3 — Industry standard maintenance program definition — the methodology that determines what tasks go into your maintenance program and at what intervals

ICAO — International Civil Aviation Organization safety standards and recommended practices

What Changed from 7.6

Core MSG-3, AD, SB, and parts traceability functionality is retained. Carbon Design System UI modernization gives the aviation-specific screens the same look and feel as the rest of MAS 9. REST APIs enable integration with airline operations systems, flight planning tools, and OEM portals. Maximo Mobile support means mechanics can view task cards and record findings on tablets at the aircraft.

Transportation: Fleet Lifecycle, Linear Assets & Mileage-Based PMs

Who Needs This

Transit agencies, rail operators, bus fleets, logistics companies, and any organization that maintains vehicles or rolling stock as primary revenue-generating assets. If you report to the FTA, FRA, or DOT, this is your solution.

What It Provides

Feature — What It Does

Fleet Management — Vehicle and rolling stock lifecycle management from acquisition through disposal. Track each vehicle's condition, maintenance history, operating costs, and remaining useful life.

Linear Asset Management — Rail track, road, and pipeline maintenance organized by distance markers rather than discrete locations. A 50-mile rail segment can have maintenance scheduled at mile marker 12.3 through 15.7 without creating artificial asset boundaries.

Warranty Tracking — Fleet warranty management and claims processing. When a bus transmission fails at 28,000 miles on a 36,000-mile warranty, Maximo identifies the warranty coverage, initiates the claim, and tracks it through resolution with the manufacturer.

Mileage/Usage Tracking — Meter-based preventive maintenance triggered by mileage, engine hours, or operating cycles. A bus might need an oil change every 6,000 miles OR every 90 days, whichever comes first. Maximo tracks both meters and generates PMs based on actual usage data.

Inventory Count — Physical inventory management with cycle counting. This feature actually originated in the Transportation module and was later recognized as broadly useful. It provides structured physical inventory counts with variance tracking.

Crew Management — Transit crew scheduling and qualification tracking. Assign maintenance crews based on certifications, availability, union rules, and location. Track who is qualified to work on which vehicle types and which maintenance procedures.

Safety & Compliance — FRA, FTA, and DOT regulatory compliance tracking. Safety-critical inspections, mandatory reporting, and regulatory milestone management are built into the workflow.

Component Tracking — Serialized component tracking across the fleet. Major components — engines, transmissions, traction motors, HVAC units — are tracked individually as they move between vehicles during overhaul cycles.

Regulatory Framework Support

Framework — What Maximo Supports

FTA (Federal Transit Administration) — Transit Asset Management Plan (TAM Plan) compliance, State of Good Repair reporting, National Transit Database submissions

FRA (Federal Railroad Administration) — Rail safety compliance, locomotive and car inspection requirements, track maintenance standards

DOT (Department of Transportation) — Federal and state transportation regulations, commercial vehicle inspection requirements

FAST Act — Fixing America's Surface Transportation Act requirements for Transit Asset Management Plans, performance-based planning

What Changed from 7.6

Carbon Design System UI modernization across all transportation-specific screens. Enhanced mobile fleet management — mechanics can perform vehicle inspections and record findings on tablets in the maintenance bay. Inventory Count, which originated as a Transportation feature, is now more broadly accessible. Core fleet management, linear asset, and meter-based PM functionality is fully retained.

Utilities: Grid Management, Outage Response & Smart Meters

Who Needs This

Electric, gas, water, and wastewater utilities. If you operate distribution networks, respond to outages, manage smart meter deployments, or report to NERC, FERC, or state Public Utility Commissions, this is your solution.

What It Provides

Feature — What It Does

Grid/Network Management — Electric, gas, and water distribution network modeling. Your distribution network is modeled as interconnected assets — transformers, switches, valves, pipes, conductors — with connectivity relationships that determine how outages propagate and where isolation points exist.

Outage Management — Outage response coordination linked to work management. When a feeder trips, Maximo identifies affected equipment, generates emergency work orders, coordinates crew dispatch, and tracks restoration progress. This integrates with your OMS (Outage Management System) or can serve as a lightweight OMS itself.

Smart Meter Management — Track smart meter assets for AMI (Advanced Metering Infrastructure) and AMR (Automatic Meter Reading) deployments. Utilities with millions of smart meters need lifecycle management — deployment tracking, firmware versions, communication status, battery life, and replacement scheduling.

Compatible Unit Estimating — Estimate construction and maintenance costs using compatible unit standards. A CU is a standard unit of work — "install one 50kVA pole-mounted transformer" includes the labor, materials, equipment, and overhead. Maximo assembles estimates from CU libraries for capital projects and maintenance jobs.

Crew Management — Storm response crew coordination. During major weather events, utilities need to mobilize mutual aid crews, assign them to restoration priorities, track hours and materials, and report progress. Maximo coordinates this across normal and emergency operations.

Vegetation Management — Track tree trimming programs for transmission and distribution line rights-of-way. Vegetation contact is a leading cause of outages. Maximo schedules trimming cycles by circuit, tracks contractor work, and records trim clearance measurements.

GIS Integration — Deep ArcGIS integration for network visualization. Utility assets live on maps — literally. The Spatial/ArcGIS integration lets dispatchers see crew locations, outage extents, and asset conditions on the network map in real time.

NERC/FERC Compliance — Regulatory compliance tracking for reliability standards. NERC CIP (Critical Infrastructure Protection), O&P (Operations & Planning), and FAC (Facilities) standards each have specific maintenance, testing, and documentation requirements that Maximo tracks.

Health & Predict for Utilities — Specialized asset health scoring for utility equipment — transformers, breakers, switchgear, and poles. Risk models account for utility-specific failure modes like dissolved gas analysis for transformers.

Regulatory Framework Support

Framework — What Maximo Supports

NERC — North American Electric Reliability Corporation standards — CIP (cybersecurity), O&P (operations and planning), FAC (facility design and connections). Reliability compliance tracking and audit documentation.

FERC — Federal Energy Regulatory Commission requirements for transmission operators, generation owners, and market participants

EPA — Environmental Protection Agency compliance for water and wastewater utilities — Clean Water Act, Safe Drinking Water Act, discharge permits

State PUC — Public Utility Commission requirements vary by state — rate case documentation, service reliability reporting, capital planning justification

What Changed from 7.6

Smart meter management enhancements for large-scale AMI deployments. Enhanced GIS integration leveraging the MAS 9 Spatial capabilities with ArcGIS. Health & Predict for Utilities provides specialized asset health scoring that accounts for utility-specific equipment types and failure modes. Carbon UI modernization and REST API integration throughout. Bing and Google Maps integration is deprecated — migrate to ArcGIS or OpenMap.

Oil & Gas: Process Safety, HSE Integration & Turnaround Management

Who Needs This

Upstream (exploration and production), midstream (pipelines and transportation), and downstream (refining and petrochemical) operators. If you comply with OSHA Process Safety Management, EPA Risk Management Program, or API standards, this is your solution.

What It Provides

Oil & Gas is the most HSE-integrated Industry Solution. It shares UI elements, color coding, and safety workflows with the HSE add-on. If you are deploying Oil & Gas, you are almost certainly deploying HSE alongside it.

Feature — What It Does

Process Safety Management — OSHA PSM compliance tracking and management covering all 14 elements — process hazard analysis, operating procedures, mechanical integrity, hot work permits, management of change, incident investigation, compliance audits, and more. Maximo tracks each element's compliance status, action items, and audit findings.

HSE Integration — Deep integration with the HSE add-on. Shared color coding in the UI signals hazard levels. Incident management, safety observations, and environmental events flow between Oil & Gas workflows and HSE applications. This is not a loose integration — it is architecturally shared.

Pipeline Management — Linear asset management specialized for pipeline networks. Pipelines are modeled by distance with integrity management programs, in-line inspection data, cathodic protection monitoring, and segment-level risk assessment.

Permit to Work — High-risk work permit management for confined space entry, hot work, excavation, and lockout/tagout in process environments. Permits link to work orders, hazard assessments, and isolation lists. Multiple permit types can be required for a single job.

Management of Change — MOC for process and equipment changes. Before you modify a process parameter, replace equipment with a different specification, or change an operating procedure, MOC workflows ensure hazard review, approval, communication, and documentation are complete.

Turnaround Management — Plan and execute planned shutdowns and turnarounds. A refinery turnaround involves thousands of work orders, hundreds of contractors, millions of dollars, and a compressed timeline. Maximo provides the planning, scheduling, progress tracking, and cost accumulation for turnaround execution.

Corrosion Management — Track inspection and corrosion data. Corrosion circuits, inspection points, thickness measurement readings, and remaining life calculations are managed within Maximo. Inspection results drive risk-based inspection intervals.

Equipment Criticality — Risk-based asset prioritization. Each piece of equipment is assessed for consequence of failure (safety, environmental, production, cost) and probability of failure. The resulting risk matrix drives maintenance strategy — run-to-failure, time-based, condition-based, or predictive.

Emissions Tracking — Continuous and fugitive emissions management. Track LDAR (Leak Detection and Repair) programs, continuous emissions monitoring, and greenhouse gas reporting. Emissions data links to equipment records and maintenance actions.

Regulatory Framework Support

Framework — What Maximo Supports

OSHA PSM (29 CFR 1910.119) — Process Safety Management — all 14 elements including process hazard analysis, operating procedures, mechanical integrity, management of change, and incident investigation

EPA RMP (40 CFR Part 68) — Risk Management Program — hazard assessment, prevention program, emergency response, five-year accident history

API Standards — American Petroleum Institute standards — API 510 (pressure vessels), API 570 (piping), API 580/581 (risk-based inspection), API 653 (storage tanks), and others

PHMSA — Pipeline and Hazardous Materials Safety Administration pipeline safety regulations — integrity management programs, operator qualification, control room management

What Changed from 7.6

Enhanced HSE integration with shared data models and unified workflows. Carbon Design System UI modernization brings process safety screens into the modern MAS 9 experience. Mobile process safety management — field operators can complete safety observations, permit checks, and inspection readings on tablets. REST APIs enable integration with process historians, SCADA systems, and environmental reporting platforms.

Nuclear: Tech Specs, Surveillance Testing & the Maintenance Rule

Who Needs This

Nuclear power plant operators and nuclear fleet management organizations. If you hold an NRC operating license, maintain a 10 CFR 50 Technical Specifications document, and report to INPO, this is your solution. Nuclear is the most heavily regulated Industry Solution and the most complex to implement.

What It Provides

Every feature in Maximo Nuclear exists because a regulation requires it. There is no "nice to have" functionality — it is all mandatory compliance.

Feature — What It Does

Technical Specifications — Model Limiting Conditions for Operation (LCOs) from your plant's Technical Specifications. When a safety system is degraded or inoperable, the LCO defines how long you can operate in that condition and what compensatory actions are required. Maximo tracks LCO entry, required actions, completion times, and restoration — with timestamps that matter to the NRC.

Surveillance Testing — Schedule, track, and manage required surveillance tests. Tech Specs define surveillance requirements — "Test the diesel generator every 31 days," "Verify containment isolation valve operability every 92 days." Maximo generates surveillance work orders on the required frequency, tracks completion within the allowed grace period, and flags overdue tests.

Grace Period Tracking — Monitor surveillance test grace periods per Tech Specs. NRC allows a 25% grace period on most surveillance intervals. A 31-day surveillance can be extended to approximately 39 days. Maximo calculates and tracks grace periods precisely — missing a surveillance is a Tech Spec violation and potentially a reportable event.

Clearance Management — Nuclear safety clearance procedures for equipment isolation. Before maintenance on safety-related equipment, clearance orders ensure proper isolation, tagging, and verification. Nuclear clearances are more rigorous than industrial LOTO — they involve independent verification, operator signoff, and shift turnover documentation.

Corrective Action Program — Track conditions adverse to quality with root cause analysis. The CAP is the nuclear industry's systematic approach to identifying, evaluating, and correcting problems. Every deficiency, near-miss, and adverse trend enters the CAP, gets screened for significance, assigned for evaluation, root cause analyzed (for significant issues), and tracked through corrective action completion.

Maintenance Rule (10 CFR 50.65) — Track system performance against maintenance rule criteria. The Maintenance Rule requires nuclear plants to monitor the effectiveness of maintenance on safety-significant systems. Maximo tracks system unavailability, functional failure history, and maintenance preventable functional failures against established criteria. When a system exceeds its criteria, it moves to (a)(1) status requiring increased monitoring and goal-setting.

Outage Management — Plan and manage refueling and maintenance outages. A nuclear refueling outage involves thousands of work orders compressed into 20-30 days with massive regulatory oversight. Maximo provides outage scheduling, critical path tracking, emergent work management, and configuration control during the outage window.

Configuration Management — Strict configuration control for safety-related systems. Every change to a safety-related system must be evaluated under 10 CFR 50.59 for potential unreviewed safety questions. Maximo tracks the configuration baseline and links modifications to safety evaluations.

Radiation Protection — Radiation work permit management integrated with HSE. Work in radiological areas requires RWPs that specify dose limits, protective equipment, dosimetry requirements, and contamination controls. Maximo links RWPs to work orders and tracks cumulative dose by worker.

NRC Reporting — Generate NRC-required reports and documentation. Licensee Event Reports (LERs), 10 CFR 50.72 notifications, Maintenance Rule periodic assessments, and other regulatory submittals draw from Maximo data.

Regulatory Framework Support

Framework — What Maximo Supports

10 CFR 50 — Licensing and safety requirements for domestic nuclear power plants — the foundational regulatory framework that governs design, construction, operation, and decommissioning

10 CFR 50.65 — The Maintenance Rule — monitoring the effectiveness of maintenance at nuclear power plants, (a)(1) and (a)(2) categorization, periodic assessment

NRC Tech Specs — Technical Specification compliance tracking — LCOs, surveillance requirements, required actions, completion times, and administrative controls

INPO — Institute of Nuclear Power Operations standards — AP-913 (Equipment Reliability Process), AP-928 (Work Management), AP-929 (Outage Management), and performance indicators

ASME — American Society of Mechanical Engineers code compliance for nuclear components — Section XI (In-Service Inspection), Section III (Construction), and code repair/replacement requirements

What Changed from 7.6

Carbon Design System UI modernization for all nuclear-specific applications. Enhanced surveillance tracking with improved grace period calculation and notification. Mobile clearance management allows operators to process clearance steps on tablets in the field. REST APIs enable integration with plant process computers, radiation monitoring systems, and corrective action databases. Core nuclear compliance functionality — Tech Specs, surveillance, Maintenance Rule, CAP — is fully retained.

Civil Infrastructure: Bridge Inspection, NBI Compliance & Large Vision Models

Who Needs This

State DOTs, county and municipal public works departments, bridge authorities, turnpike commissions, and any organization that owns, inspects, or maintains bridges, roads, tunnels, and dams. If you submit National Bridge Inventory data to the FHWA, this is your solution.

What It Provides

Civil Infrastructure received the most significant upgrade of any Industry Solution in the transition to MAS 9. It was elevated from a Manage add-on to a full MAS Suite application, and in MAS 9.1, it gained Large Vision Model integration — making it the first Industry Solution to incorporate generative AI capabilities.

Feature — What It Does

Bridge Inspection — NBI-compliant bridge inspection with element-level detail. Inspectors record condition ratings for each bridge element (deck, superstructure, substructure, channel, culvert) using the FHWA coding guide. Element-level inspection follows the AASHTO Manual for Bridge Element Inspection, with quantity and condition state data for each element.

Road Condition Assessment — Pavement Condition Index (PCI) tracking. Road segments are assessed for distress types (cracking, rutting, raveling, patching), severity levels, and extent. PCI scores drive maintenance and rehabilitation prioritization.

Tunnel Inspection — FHWA tunnel inspection program compliance. The National Tunnel Inspection Standards (NTIS) require periodic inspection of highway tunnels. Maximo tracks inspection schedules, findings, deficiencies, and remediation for tunnel structural elements, mechanical systems, electrical systems, and life safety systems.

Deficiency Tracking — Track deficiencies from inspection through remediation. Every deficiency identified during a bridge, road, or tunnel inspection is captured, categorized by severity, assigned for repair, and tracked through completion. Critical findings trigger immediate notifications and accelerated response timelines.

Condition Rating — Multi-element condition scoring using standardized rating scales. NBI condition ratings (0-9 for deck, superstructure, substructure) and element-level condition states (1-4) provide quantitative measures of infrastructure health that drive capital planning.

Large Vision Models — AI-powered inspection analysis introduced in MAS 9.1. Upload inspection photographs and the LVM identifies cracks, spalling, corrosion, section loss, and other structural anomalies. This does not replace human inspectors — it accelerates review, improves consistency, and catches defects that visual fatigue might cause an inspector to miss on their 50th bridge of the week.

Risk-Based Prioritization — Prioritize infrastructure investments by risk. With limited budgets and aging infrastructure, every DOT must decide which bridges to repair first. Risk scoring combines structural condition, traffic volume, detour length, and consequence of failure to rank projects.

Regulatory Framework Support

Framework — What Maximo Supports

NBI (National Bridge Inventory) — National Bridge Inventory reporting — the federal database of all bridges over 20 feet in length. Maximo generates NBI submissions with proper coding for all required data fields.

FHWA (Federal Highway Administration) — Federal Highway Administration standards for bridge and tunnel inspection, including the National Bridge Inspection Standards and National Tunnel Inspection Standards

NBIS (National Bridge Inspection Standards) — Standards governing inspection frequency (typically 24-month cycles), inspector qualifications, inspection procedures, and reporting requirements

MAP-21 — Moving Ahead for Progress in the 21st Century Act — performance-based infrastructure management requirements including asset management plans, risk-based prioritization, and condition targets for NHS bridges and pavement

What Changed from 7.6

This is the Industry Solution with the most significant MAS 9 changes. Civil Infrastructure was elevated from a Manage add-on to a full MAS Suite application — it now runs as its own service within the MAS platform rather than being a module within Manage. In MAS 9.1, Large Vision Models were integrated for AI-powered inspection image analysis. NBI compliance, element-level bridge inspection, and deficiency tracking are fully retained with Carbon Design System UI modernization.

Industry Solutions Comparison: The Complete Picture

Here is every Industry Solution side by side. Use this table when evaluating which solutions apply to your organization and what they require.

Dimension — Aviation — Transportation — Utilities — Oil & Gas — Nuclear — Civil Infrastructure

Primary Users — Airlines, MROs, Defense — Transit agencies, Rail, Fleets — Electric, Gas, Water utilities — Upstream, Midstream, Downstream — Nuclear power plants — State DOTs, Bridge authorities

AppPoints Tier — Premium (15/5) — Premium (15/5) — Premium (15/5) — Premium (15/5) — Premium (15/5) — Premium (15/5)

Regulatory Bodies — FAA, EASA, ICAO — FTA, FRA, DOT — NERC, FERC, EPA, State PUC — OSHA, EPA, API, PHMSA — NRC, INPO, ASME — FHWA, NBI, NBIS, MAP-21

Regulatory Complexity — High — Medium — Medium-High — High — Very High — Medium

Implementation Complexity — High — Medium — Medium-High — High — Very High — Medium (Suite app)

Includes Other Add-Ons — ACM + Service Provider — -- — Spatial integration — HSE integration — HSE integration — Visual Inspection LVM

Exploration Effort — 80+ hours, 3-5 people — 56+ hours, 3-5 people — 76+ hours, 3-5 people — 84+ hours, 3-5 people — 96+ hours, 3-5 people — 60+ hours, 3-5 people

Key Differentiator — MSG-3, serialized parts — Linear assets, meters — Grid modeling, CU estimating — PSM, turnarounds, MOC — Tech Specs, surveillance, Maintenance Rule — LVM AI, NBI reporting

7.6 to MAS 9 Change — Carbon UI, Mobile, REST — Carbon UI, Mobile — Smart meter + Health/Predict — Enhanced HSE integration — Carbon UI, Mobile clearance — Elevated to Suite app + LVM

AppPoints Impact: What Industry Solutions Cost

All six Industry Solutions require Premium-tier AppPoints. This is the highest tier in the MAS licensing model.

User Tier — Concurrent AppPoints — Authorized AppPoints — Who Needs This

Limited — 5 — 2 — Users accessing up to 3 base Manage modules

Base — 10 — 3 — Users accessing multiple Manage modules

Premium — 15 — 5 — Anyone accessing Industry Solution applications

Administrative — 10 (9.0) / 3-5 (9.1) — Varies — System administrators

The key licensing optimization principle: not everyone needs Premium. Only users who actually touch industry-specific applications require Premium-tier access. Your maintenance planner who only creates work orders in base Manage stays at Base tier. Your reliability engineer who runs MSG-3 compliance reports needs Premium.

Here is a practical example. A mid-size airline with 200 Maximo users might have:

  • 120 mechanics and technicians who use base Manage for work orders: Base tier (10 points each)
  • 30 planners who access MSG-3 programs and AD tracking: Premium tier (15 points each)
  • 20 engineers who use configuration management: Premium tier (15 points each)
  • 25 supervisors with limited access: Limited tier (5 points each)
  • 5 administrators: Administrative tier (10 points each)

Total: 1,200 + 450 + 300 + 125 + 50 = 2,125 concurrent AppPoints

Compare that to putting everyone on Premium: 200 x 15 = 3,000 points. Tiered allocation saves 875 points — a significant licensing cost reduction.

Implementation Priority: If You Had It in 7.6, Verify It First

If your organization was running an Industry Solution in Maximo 7.6, the first post-upgrade priority is verifying that all industry-specific features work correctly in MAS 9. This is Priority 1 — before evaluating any new add-ons.

Priority — Action — Timing

1 - Immediate — Verify your current Industry Solution works post-upgrade — First week after go-live

2 - First Month — Test all regulatory compliance workflows end-to-end — Weeks 2-4

3 - First Quarter — Validate reporting and audit documentation — Months 1-3

4 - Ongoing — Evaluate new MAS 9 capabilities (Mobile, REST APIs, LVM for Civil Infrastructure) — Months 3-6

For organizations evaluating a new Industry Solution — one you did not have in 7.6 — the exploration effort is significant. Plan for 3-5 people and 60-120 hours of dedicated evaluation before making a deployment decision.

Recommended Exploration Sequence

  1. Map current industry-specific processes to the Industry Solution modules. Identify which features you need versus which are available but not applicable.
  2. Configure a pilot — one aircraft type, one fleet, one substation, one process unit, one nuclear system, or one bridge inventory. Prove the solution works for your specific regulatory requirements.
  3. Test regulatory compliance workflows end-to-end. Generate the reports that regulators actually ask for. Confirm the data fields, formats, and audit trails meet your regulatory commitments.
  4. Evaluate integration requirements. Industry Solutions do not operate in isolation — they integrate with flight planning systems, SCADA, GIS, process historians, radiation monitoring, and inspection databases.
  5. Calculate the full AppPoints impact. Premium-tier access for industry users plus any prerequisite add-ons (ACM for Aviation, HSE for Oil & Gas and Nuclear, Spatial for Utilities).

What We Tell Our Clients

Industry Solutions are not optional features for regulated industries. They are the difference between using Maximo as a general-purpose work order system and using Maximo as a regulatory compliance platform. The organizations that try to replicate Industry Solution functionality through customizations — building their own MSG-3 tracking or writing custom surveillance test scheduling — spend more money, create unsupportable code, and still fail audits because they missed edge cases that IBM's nuclear customers identified fifteen years ago.

If your industry has a solution, use it. If you are evaluating one for the first time, invest the exploration hours before committing. And if you are migrating from 7.6, verify it works before you do anything else.

The licensing cost of Premium-tier AppPoints is real. But the cost of a regulatory finding because your homegrown compliance tracking had a gap is significantly more real.

Key Takeaways

  • Six Industry Solutions exist in MAS 9 — Aviation, Transportation, Utilities, Oil & Gas, Nuclear, and Civil Infrastructure — each with deep regulatory compliance capabilities built over decades
  • All require Premium-tier AppPoints — 15 per concurrent user, 5 per authorized user — but not every user in your organization needs Premium
  • Aviation is the most functionally comprehensive, bundling ACM and Service Provider alongside MSG-3, AD/SB tracking, and serialized parts traceability
  • Nuclear is the most heavily regulated and complex to implement, with Tech Spec LCO tracking, surveillance testing with grace periods, Maintenance Rule monitoring, and Corrective Action Program workflows
  • Civil Infrastructure received the biggest MAS 9 upgrade — elevated to a full Suite application with Large Vision Model AI integration in MAS 9.1
  • Oil & Gas is the most HSE-integrated, sharing data models and UI elements with the HSE add-on for unified process safety management
  • Verify before you explore — if you had an Industry Solution in 7.6, confirming it works post-upgrade is Priority 1

References

Series Navigation:

Previous: Part 19 — Renewables, Real Estate & Facilities: The Newest MAS 9 Products
Next: Part 21 — What Changed From 7.6: The Complete Migration Delta

View the full MAS FEATURES series index

Part 20 of the "MAS FEATURES" series | Published by TheMaximoGuys

Industry Solutions are where Maximo stops being a general-purpose tool and becomes the regulatory compliance platform that your auditors expect. Six industries, six solutions, decades of domain knowledge embedded in every workflow. In Part 21, we cover the complete migration delta — every change from 7.6 to MAS 9 across the entire platform.