3 posts tagged “MAF”

The Service Request Work Center is gone. Here's what replaced it in MAS 9 Manage — the classic SR app in Carbon, the Service Request Role-Based Application on MAF, the dedicated SR mobile app in 9.0 and 9.1 — and the honest truth about the single-screen SR-to-WO conversion that no longer exists.

Work Centers were removed entirely in MAS 9 — replaced by Role-Based Applications built on React/MAF with no automatic migration. This is the most impactful change for daily users. Complete WC-to-RBA mapping, gap analysis, migration strategy, and timeline estimates.

Deep dive into IBM Maximo Mobile architecture, shell-based Graphite apps, offline-first strategy, and why many organizations see stronger adoption than with custom native apps.