4 posts tagged “KPI Manager”
MAS 9 gives you four different ways to get numbers out of Maximo — BIRT, the Operational Dashboard, Cognos Analytics, and the self-service BI tier beyond it. Here's how each one actually works, where its ceiling is, and a decision framework for picking the right one for every report you own.
Surendra KattaJul 22, 2026
Part 3 showed you how to consume the operational dashboard. This is the other half: how to build your own work order KPIs in MAS 9. The KPI Manager application, custom queries against any Maximo object, refresh intervals, green/yellow/red thresholds, trend calculations, matching a KPI to the right card type, and the MAS 9.1 ability for KPI services to return JSON from an external API.
Venkat Achanta
BIRT is not formally deprecated in MAS 9 and your existing work order reports still run. The upgrade mistake is treating the report catalog as a rebuild backlog. Here's how to rationalize WO reporting into KPI Manager cards, keep the reports that must stay reports, and know exactly when Cognos Analytics earns the job.
Venkat Achanta
A six-part edge-filler series on the Work Order changes that the standard MAS 9 Manage guides skip: the Service Request RBA, the Approvals application and electronic signatures, the Operational Dashboard and out-of-the-box WO KPIs, custom KPI creation, rationalizing BIRT into KPI Manager, and the new WO REST and Kafka integration surface.
Venkat Achanta