TransportationCase Study

Transportation: Mobile Work Execution

Implemented EZMaxMobile with offline sync and improved field completion rates by 25%.

Project Details

Client

Metropolitan Transit Authority

Location

United States

Duration

9 months

Team Size

10 specialists

The Challenge

A metropolitan transit authority needed mobile access to Maximo for field technicians working on buses, trains, and infrastructure. Poor connectivity in tunnels and remote areas meant technicians couldn't access work orders or update maintenance records in real-time.

Our Solution

We deployed a comprehensive mobile solution: • Implemented EZMaxMobile with robust offline capabilities • Developed custom mobile forms for transit-specific workflows • Built automatic sync when connectivity is restored • Created GPS tracking for asset location updates • Integrated barcode scanning for parts management

Implementation Timeline

Phase 1: Requirements Gathering and Mobile App Customization (3 months)

Phase 2: Offline Sync Development and Testing (3 months)

Phase 3: Pilot Deployment and User Training (2 months)

Phase 4: Full Rollout and Optimization (1 month)

Results Achieved

40% faster work order completion times

25% improvement in field completion rates

Enhanced data accuracy with real-time updates

90% reduction in paperwork and manual data entry

Improved technician productivity and job satisfaction

Technologies Used

EZMaxMobileOffline SyncGPS IntegrationBarcode ScanningCustom Mobile FormsMaximo APIs

"The mobile solution has transformed our field operations. Our technicians can now work efficiently even in areas with poor connectivity, and we have real-time visibility into all maintenance activities."

Sarah Chen

Maintenance Director

Metropolitan Transit Authority

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